:root{--p:#0b4aa2;--c:#10b8c8;--bg:#f4f8fc;--text:#10233f;--muted:#63748a;--card:#fff;--line:#dce7f2}*{box-sizing:border-box}body{margin:0;font:15px/1.55 Inter,Segoe UI,Arial,sans-serif;color:var(--text);background:var(--bg)}a{color:inherit;text-decoration:none}.topbar{position:sticky;top:0;z-index:20;display:flex;align-items:center;gap:28px;padding:14px 5%;background:#fff;border-bottom:1px solid var(--line);box-shadow:0 4px 18px #153a6410}.brand{display:flex;align-items:center;gap:10px;font-size:18px}.brand img,footer img{width:42px;height:42px;object-fit:contain}.topbar nav{display:flex;gap:20px;flex:1}.topbar nav a:hover{color:var(--p)}.actions{display:flex;gap:8px}.btn{display:inline-flex;align-items:center;justify-content:center;padding:11px 17px;border-radius:10px;border:1px solid var(--p);background:var(--p);color:#fff;font-weight:700;cursor:pointer}.btn.ghost{background:#fff;color:var(--p)}.btn.danger{background:#b42318;border-color:#b42318}.hero{padding:70px 5%;background:linear-gradient(130deg,#093b86,#0ca8b9);color:#fff;display:grid;grid-template-columns:1.2fr .8fr;gap:40px}.hero h1{font-size:48px;line-height:1.08;margin:0 0 16px}.hero p{font-size:19px;max-width:720px}.hero-card{background:#ffffff18;border:1px solid #ffffff32;border-radius:22px;padding:28px;backdrop-filter:blur(8px)}.section{max-width:1200px;margin:auto;padding:55px 24px}.section h2{font-size:32px;margin:0 0 8px}.lead{color:var(--muted);margin-bottom:28px}.grid{display:grid;grid-template-columns:repeat(3,1fr);gap:20px}.card{background:var(--card);border:1px solid var(--line);border-radius:16px;padding:22px;box-shadow:0 8px 30px #153a640b}.card h3{margin:7px 0}.icon{font-size:30px}.search{display:flex;gap:10px;background:#fff;padding:12px;border-radius:14px}.search input,.field input,.field textarea,.field select{width:100%;padding:12px 13px;border:1px solid #ccd9e6;border-radius:10px;font:inherit}.field{margin-bottom:16px}.field label{display:block;font-weight:700;margin-bottom:6px}.form-card{max-width:720px;margin:40px auto;background:#fff;padding:30px;border-radius:18px;border:1px solid var(--line)}.table{width:100%;border-collapse:collapse;background:#fff;border-radius:14px;overflow:hidden}.table th,.table td{padding:13px;border-bottom:1px solid var(--line);text-align:left}.badge{display:inline-block;padding:5px 9px;border-radius:20px;background:#e5f1ff;color:#0752a5;font-size:12px;font-weight:700}.flash{max-width:1100px;margin:15px auto;padding:12px 18px;border-radius:10px;background:#e8f5e9}.flash.error{background:#fee4e2}.chat{position:fixed;right:22px;bottom:22px;background:#16a34a;color:#fff;padding:14px 18px;border-radius:30px;font-weight:800;box-shadow:0 8px 25px #0003}footer{display:grid;grid-template-columns:2fr 1fr 1fr;gap:30px;padding:35px 5%;background:#071f42;color:#dfeafb}footer div:first-child{display:grid;grid-template-columns:auto 1fr;align-items:center;gap:8px}footer p{grid-column:1/-1}footer a{display:block;margin:6px 0}.article{max-width:900px;margin:35px auto;background:#fff;padding:35px;border-radius:18px;border:1px solid var(--line)}.ticket-message{padding:15px;border-radius:12px;background:#eef5fc;margin:12px 0}.ticket-message.staff{background:#e8fbf8}.muted{color:var(--muted)}@media(max-width:900px){.topbar nav{display:none}.hero{grid-template-columns:1fr}.grid{grid-template-columns:1fr 1fr}.actions .ghost{display:none}}@media(max-width:600px){.topbar{padding:10px 14px}.brand span{display:none}.hero{padding:45px 20px}.hero h1{font-size:36px}.grid{grid-template-columns:1fr}.section{padding:38px 16px}footer{grid-template-columns:1fr}.actions .btn{padding:9px 11px;font-size:12px}}